Why is my Smart TV not connecting to Wi-Fi?

Smart TV Wi-Fi problems can come from a failing wireless module, corrupted firmware, damaged network ICs, or software instability. Kairos Electronics diagnoses the source before repair.

Can you fix Android TV boot loops and stuck logos?

Yes. Kairos Electronics repairs boot loops, stuck startup logos, firmware crashes, and motherboard-related startup issues for Android and other Smart TV platforms.

Smart TV Repair in Colombo | Wi-Fi, Software & Motherboard Fixes

Q: Do you repair LG WebOS and Samsung Tizen TVs?

Yes. We service LG WebOS, Samsung Tizen, Sony Android TV, TCL Google TV, Hisense VIDAA, and many common Smart TV platforms used in Sri Lanka.

Smart TV faults we solve every week

Modern televisions are as much software devices as display panels. A Smart TV can fail because of firmware corruption, damaged ports, wireless issues, overheating, or board-level faults that stop the operating system from loading properly.

Wi-Fi not connecting Netflix / YouTube crashing Stuck on logo Restarting by itself HDMI ports not working Bluetooth remote issues

Platforms and brands

We work on Samsung Tizen, LG WebOS, Sony Android TV, TCL Google TV, Hisense VIDAA, and many common Smart TV platforms used in Sri Lanka.

Repair workflow for Smart TVs

Confirm the model, OS type, and visible symptoms
Check whether the issue is network, software, display, or motherboard related
Test ports, wireless modules, firmware, standby voltages, and boot behavior
Carry out repair or recovery, then test apps, inputs, and stability before release

This approach helps avoid misdiagnosing software faults as full motherboard failures.

How to Fix Smart TV Software Issues (Firmware Recovery)

If your TV is stuck on the logo or constantly restarting, it might need a firmware recovery. Before calling our experts, you can try this step-by-step firmware recovery process:

Power Cycle: Unplug the TV directly from the wall socket. Wait for exactly 60 seconds, then hold the physical power button on the TV for 15 seconds to drain residual power. Plug it back in.
Safe Mode/Factory Reset: On many Android TVs, holding the "OK" and "Back" buttons on the remote while plugging the TV in can trigger a factory reset menu.
USB Flash: Download the exact firmware for your model from the manufacturer's website onto a FAT32-formatted USB drive. Insert it into the TV and power it on to force an update.

If these steps fail to resolve your smart tv motherboard repair needs, the internal eMMC storage chip may be corrupted. We offer specialized hardware-level flashing to revive dead boards.

Related services

LED TV repair Home service TV repair Samsung and LG repair Screen replacement

Frequently asked questions

Can a Smart TV be repaired instead of replaced?

In many cases, yes. Wi-Fi module faults, software crashes, HDMI issues, and some motherboard problems are repairable for less than the cost of a new TV.

Do you offer home visits for Smart TVs?

Yes. We can diagnose many Smart TV issues on-site in Colombo and arrange pickup when firmware or board-level work is better handled in the workshop.

Will my apps and settings be erased?

That depends on the repair. We preserve settings where possible, but some firmware recoveries require reset and reconfiguration.